Rockville Auto Repair

Attention to Detail… Your attention to detail and customer service gets better and better.

Couldn’t Ask for More… I really can't think of anything more I could ask for from Motor Works. The staff is very courteous and friendly always. And I recently had an experience when you all helped me out with no hesitation and I couldn't appreciate your help more. It was at just before dark one evening when I came out to my car to discover my battery was dead because I had unknowingly left on my headlights. I got very upset, pulled out my cell phone and called Motor Works and you all helped me out right away. You sent someone to my rescue immediately and he took care of recharging the battery and I was on my way home just a few minutes after dark. I was so relieved, especially not being a young person, that I was not left stranded on my own. I have recommended Motor Works to a few friends who have now been depending on you for several years and have thanked me more than once. Keep up the good work! And I'll keep up the good recommendations!!

Everything Right… You seem to do everything right! Too bad more businesses aren't run like yours!

Friendly and Helpful… I've always found the staff to be very friendly & helpful. Thank you for coming out to jump my dying battery in this freezing weather and then following me to the shop so it could be looked at. You do great work. Thanks so much!

Excellent Service… Today I was provided with excellent service at Motor Works and I truly appreciate it. It was discover that there was no urgency to replace the rear brakes/rotors on my automobile. Needless to say, I breathed a sign of relief. I am highly pleased with the efficient manner in which my automobile was serviced and the professionalism of the staff. You have definitely gained a permanent customer, who will refer others to Motors Works.

Consistently Amazing… Customer service is always consistently amazing! Thanks for keeping it quick and making it easy to understand the "car language". I keep getting Honda's because I can't imagine going somewhere else to service my car.

Kind and Personal Attention… We really appreciate the kind and personal attention and service. We couldn't think of going to another place to care for our cars.

Going Out of Their Way… I have been coming to your shop ever since I have owned a Honda; the first one being in 1987! I've always appreciated the time your staff/employees have taken to go out of their way to accommodate to make each and every visit as hospitable as possible, less the expense of course and even that has always been worked out. I just wanted to take a minute to let you know how much your business and employees has been a pleasant part of my life for over 20 some odd years. Keep it up guys!

Honest mechanics. I've been taking my 2007 honda cr-v here since I moved to the area four years ago. I found Motor Works on yelp so I wanted to pay it forward. In my 3 times I've dealt with them (non functioning ac, stalling car, and and transmission noise) they have been wonderful. Fair pricing too. Last time we went to drop my car off, it was pretty late at night (after 8). The owner was there still in the office, and took the time to talk to us about the issue with the car so they could diagnose and fix it the next day.

I had parked my minivan at a shopping center when I realized that the sliding passenger door wouldn't close. I was stuck with two small kids and could neither leave the car with the door wide open nor drive away. I contacted Motor Works and after a short consultation on the phone, they very quickly sent two of their mechanics to meet me in the parking garage. After taking a look, they realized there was an object jammed in the door preventing it from shutting and fixed it right away. Not only were they unfailingly polite and courteous but they arrived quickly to help AND they wouldn't even let me pay for the service! I was so grateful I almost wept! I'm glad to now know where I can confidently take my car if I need a repair. Thanks you guys!