Rockville Auto Repair

Pricey, but worth it. If you want to keep your car in top shape come here.

I've been coming here for more more than 12 years and they keep finding ways to improve what was already the best service experience I had gotten in 30 years of car ownership. The repairs are always done flawlessly the first time and the front desk employees are friendly and also know about cars, so they can explain the repairs and why they are needed. They are unlike the dealerships because they don't search for every tiny flaw and try to make me pay for repairs that I won't actually need for months. For repairs done right the first time, honesty, and folks who treat you like that would their own family but still at fair prices , this is the place to go.

Nice, friendly staff, and the waiting area is always clean. The shuttle to and from the metro is so great.

GREAT. Same great service for myself sense 1980

Simply the Best… There is no better business of any type anywhere. Motor Works is simply the best - makes you want to own a Honda so you can have them service it.

Motor-Works has cared for our family's Hondas since 2002 ... going above and beyond is their only way of working! From opening up in the middle of an office paint job to replace a flat for me, to repairing my daughter's Honda the insurance company wanted to declare a total loss, these folks are the experts - not just in the technical aspects of repair service but in the outstanding values that create literally a family legacy. We wouldn't consider any other place, or any other brand, largely based on how these people care for all of us! Simply unmatched, anywhere!

Demonstrated Expertise… Thank you for your patience, perseverance and demonstrated expertise. You also score high with me for making this experience as pleasant as it possibly could be. After dealing for years with unsatisfactory work and treatment from the Honda dealership, I feel very fortunate to now place my vehicle in your hands. My only regret is that you don't work on Grand Cherokees. You got to the source of the mystery problem with our CR-V. I hope we can work together to keep this vehicle safe and reliable for several more years. Thanks again for a job well done over several days of frustration.

Best overall business in Rockville! I called to say I was coming in for a burnt out headlight. They looked up my car history before I arrived. They said, "If one goes, the other will, too. We'll replace both now and just add it to your bill when you come for service in July." Who does that? And did I mention I got a Greg hug, too! That's better than service with a smile any day!! ❤️ They are keeping my 10+ year old car young!

Sometimes You Just Need a Hug… Sometimes you just need a hug with your auto repair, and you can get that, too! Thanks for all you do!!

Sustaining Relationships… I really cannot think of anything that needs improvement. In my opinion, you have covered and mastered all the important areas of customer relations. You have sustained great relationships with your long time customers. You go to great lengths to satisfy your customers and often extend yourselves to do more for them. I would think the first time new customers walk through your doors, they would be amazed with all you offer them and with how you treat them.