Rockville Auto Repair

I have been delighted with the services provided by Motor Works for over twenty years now. The quality of their work is first-rate, and they will always have my business. Staff is friendly, knowledgeable, and always eager to help.

I cannot say enough about how honest, helpful and wonderful this company is. I thought I had knocked off my tail, pipe and took it in yesterday for repair. After dropping it off, I had an emergency and had to run back to pick up the car. They could not have been nicer. In fact, they picked me up at the metro and had already fixed the car. It turns out the tail pipe was not gone, just bent. They unbent it at no charge and I had like a new car. Other businesses might have told me who knows what and I would not have known. These people are honest. If they tell you something, it is true. Another time my engine light was on and I was concerned it would be a very expensive repair. They called me at work and said it was just a little bit of tree sap. They removed that and the total cost was $125.00 You should go to these people. It is worth any distance to go to people who are kind, honest, helpful and just great.

I always appreciate the excellent service we receive both personally and with our vehicles. We only have one now but they make sure I get a ride home or provide a loaner if I need one. They are also very kind and patient with my questions!

I was that woman, who called and said, "my car is making a noise". As it turned out, my 2010 Accord needed brakes, pads and rotors- (I received a phone call and an email with pictures).. The repairs, necessary for my safety, were done quickly and at a fair market price. The thing that would make me return to MW, is their customer service; which I think is second to none. Aaron, Paul and Sarah were professional, courteous and personable.

I was that woman, who called and said, "my car is making a noise". As it turned out, my 2010 Accord needed brakes, pads and rotors- (I received a phone call and an email with pictures).. The repairs, necessary for my safety, were done quickly and at a fair market price. The thing that would make me return to MW, is their customer service; which I think is second to none. Aaron, Paul and Sarah were professional, courteous and personable.

Customer service is top notch! They treat me like family – that is valuable and makes them extremely trustworthy!!

I have entrusted the care of my Hondas to Motor Works for over twenty years. I especially appreciate their customer service.

This business has great service, and provides shuttle service or loaner cars. This business is very good about letting me know what needs to be fixed immediately (as in, the car is not safe to drive without fixing this) and what can wait until the next service. Also, this business is very proactive about maintaining the car as much as possible and very good about looking at recall notices and potential problems on the Honda mechanical web pages.

Coming from the era of "Use it up, Make it do. repair it, Get the last bit of use out of it", I learned quickly growing up that you truly get what you pay for. I have a ten year old Honda Pilot and it spends it "repair and Service dates at Motor Works Spa for Aging Vehicles. That is why it continues to age and to provide reliability in daily use. If you want to see your vehicle reach a ripe old age while continuing to provide reliable service – get the goods and services required to achieve this goal at Motor Works. You will smile when you don't have car payments. Total preventive care and maintenance at a reasonable cost....today and every day. Regards to all Joe Horton

We knew that my wife's 1997/ 6 cylinder low miles Camry needed major work to remain safe on the road. I lucked out finding Motor Works where she felt welcomed and comfortable with everyone I appreciate that the shop took the initiative to find a rebuilt rack & pinion for me and that all costs (parts & labor) for standard items like replacing timing belt/water pump, valve cover gaskets and power steering hoses, rear brake pads and rotors, etc. were below dealer estimates for the same jobs. The overall parts $ to labor $ ratio was very reasonable. The work was done on time and under $ estimate – and with no surprises. We will be repeat customers for routine maintenance and any other Toyota service needs.