Rockville Auto Repair

545 reviews
Call Us:(301) 284-3919Monday - Thursday: 7:00 AM - 6:00 PM
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5

Motor Works offered to pick up my and return it so that it could be serviced - something that I had not considered. They called ahead of time and worked around my work schedule. They took care to ensure social distancing. I am very pleased.

Linda, thanks for letting the folks know how we're working to assist in these unusual times. We're pleased you're pleased & want to let you know, should you need a thing (car related or not), we're here for you. Keep up the great work :)

- Motor Works
5

They've maintained our Acura's and Toyota's for years and the service is always completed on time and no followups necessary. Ever. And now they offer no-contact car pick-up and return at no return to help avoid COVID-19 for high risk clients. You can't do better.

Mr. Christiansen, it's always a pleasure to work with wonderful (and funny) clients as yourself. You're the best!

- Motor Works
5

As always great customer service and accommodation during these crazy times. Work always done professionally.

Thanks for the kind words Mr. Nishan, and the 5-star rating. We think you and your family are 5-star too! Crazy times or "normal" times, you let us know if you need a thing & we'll do all we can to assist you (and your fleet of Honda vehicles ;) )

- Motor Works
5

Great work, great people. could not be better.

Thanks Mr. B! We truly enjoy servicing all of your Honda and Toyota vehicles, as is provides us the opportunity to chat and visit with both you, Mrs. B, and Marty. As always, should you need a thing (car related or not), just give your Motor Works family a call (or shoot over an email) :)

- Motor Works
5

We were very pleased with the service. They came and got the car and brought it back. Called and explained what we needed. Gave us options. Listened to our questions.

Thank you for sharing your positive experience with us! We are happy to have made having your car serviced as pleasant as possible. Should you need a thing (or have more questions) please don't hesitate to reach out to your Motor Works family.

- Motor Works
5

Motor Works is an unusual combination of highly competent mechanics and superb customer service by people who put a great deal of effort into communicating and seeing to it that their customers' needs are met.

Mr. Seasholes, thank you so much for sharing your opinion with folks - we truly appreciate the kind words and are pleased to hear your first visit to Motor Works was a pleasant one. Providing top-notch vehicle AND customer service are goals we take very seriously - if ever you need a thing (car related or not) please don't hesitate to give is a ring (or shoot over an email).

- Motor Works
5

Above and Beyond! That's how far the Motorworks staff will go to provide service to their customers! During this difficult time when many of us are busy online at home doing our jobs, the Motorworks staff literally provided door to door service to me. They sent Paul out the night before to pick up my car and leave a loaner. The day of servicing they were promptly in touch with me when the servicing was completed and sent Josue, with my car, to my home safe and sound. Incredible, competent, convenient and friendly service! Thank you! On another day this week, Sara bailed out a family member when her battery was dead and she could not get into her car. She promptly called us back on her day off and shared the secrets of a new key fob which enabled her to get into her car. Who knew??? Sara did! I guess hanging out with all of those dudes finally paid off.😎 Thanks Sara!!!

Dr. Robichaud, thank you so much for taking the time to share your experience with others. We cannot say enough to express how thankful we are to have clients like you, who are more like family than "clients" really. It has been, and will continue to be, our pleasure to know you (and the rest of your family). As always, should you (or the family) need a thing (car related or not!) don't hesitate to reach out to your Motor Works family.

- Motor Works
5

Once again, you go above and beyond the call of duty. No surprise, after your outstanding service and support for over 30 years to our multiple cars.

5

I have experienced that the service on my 2002 Honda Civic has always been excellent and the costs reasonable. Motor Works is quick with a diagnosis and offered me reasonable options for solutions. My Civic has been running beautifully under their care for 18 years. The CoviD-19 era service of picking up my car at my home is a major convenience and more importantly a relief of health concerns.

Hi Mr. Keidel, I'd just like to take a moment to thank you for your fantastic review. I'm really blessed to have such a committed staff and wonderful clients such as you. If there is anything that I can do to make your experience here even better, please don't hesitate...okay? Greg

- Motor Works
5

Greg, Sara, Paul, and the rest of the Motor Works team (whose names we unfortunately don’t know) — Thanks so much for you caring support in providing advice and service for our cars. No surprise, however — it’s always been that way for the more than 30 years you all have been keeping our vehicles in great shape (including especially Yola’s 21 year old Accord). Even in these most trying times, you demonstrate the absolute best a service business can be. Yola and I wish you the great success you so deserve. Alan

Thank you so much for taking the time to share your kind words and recommendation with the world. If there is ever a thing you (or Yola) need, car related or not, please don't hesitate to call on your Motor Works family.

- Motor Works
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